At Botxbyte, we strive to provide our customers with the best possible experience. In the event that you are not satisfied with our products or services, we offer a comprehensive refund policy to ensure that you are fully protected. Please read our refund policy carefully to understand the terms and conditions that apply.
- Eligibility for Refunds We offer refunds for our products and services within 30 days of purchase. To be eligible for a refund, the following conditions must be met:
- You must provide a valid reason for requesting a refund.
- You must have purchased the product or service directly from Botxbyte
- The product or service must not have been used or consumed.
- The refund request must be made within 30 days of the purchase
- Refund Process To initiate a refund, please contact our customer support team by email (info@botxbyte.com) or through our website. You will be required to provide your order details and a valid reason for the refund. We will review your request and respond to you within 5 business days.
If your refund request is approved, we will process your refund within 10 business days. The refund will be credited back to the original payment method used for the purchase.
- Exceptions There are certain products and services that are not eligible for refunds. These include:
- Customized or personalized products or services
- Services that have already been provided or consumed
- Products or services that have been used or downloaded
- Products or services that have been damaged or altered
- Disputes If you are not satisfied with the outcome of your refund request, you can contact us to raise a dispute. We will work with you to find a mutually acceptable solution.
- Changes to Refund Policy We reserve the right to make changes to our refund policy at any time. Any changes will be communicated to you through our website or by email.
If you have any questions or concerns regarding our refund policy, don’t hesitate to get in touch with us through our website or by email.
Contact Us Here.
Our customer support team will be happy to assist you.